Privacy Policy
Last updated: January 1, 2025
Introduction
Dyson Contracting Inc.("we", "us", or "our") is committed to protecting the privacy and personal information of our clients, website visitors, and employees. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.
Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, and mailing address
- Project information: details about your renovation project, property address, and project preferences
- Website data: IP address, browser type, pages visited, and time spent on our website through cookies and analytics tools
- Chatbot logs: conversations with our website chatbot, if applicable, to improve service delivery
- Employment information: resume, work history, and qualifications submitted through our careers page
How We Use Your Information
- To provide renovation estimates and project planning
- To communicate with you about your project
- To process job applications
- To improve our website and services
- To send marketing communications (with your consent)
- To comply with legal obligations
Cookies and Analytics
Our website uses cookies and analytics tools, including Google Analytics and Meta Pixel, to understand how visitors interact with our site. These tools may collect information such as your IP address, browser type, referring pages, and pages visited. You can control cookie preferences through your browser settings.
Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Under PIPEDA, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Withdraw consent for the collection and use of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Project-related information may be retained for warranty and legal purposes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Dyson Contracting Inc.
Email: info@dysoncontracting.com
Phone: (705) 388-0921
Huntsville, ON, Canada